AI Automation & CRM for Tradies – Digital Receptionist & Lead Systems | My AI Sidekick
For Australian tradies. Powered by Cortex.

While you're under a house, your front office is still answering the phone.

Tilly answers the calls. The Diary books the jobs. The Chase follows up the quotes you sent on Tuesday. All running quietly in the background while you're on the tools. Set up in 14 days. Built for tradies who want their time and their bank account back.

Australian built Done for you in 14 days No contracts Powered by Cortex
The Leaky Bucket

A sparky on the tools loses $48,000 a year to a phone they can't answer.

It's not a marketing problem. It's a plumbing problem. The leads are coming in. They just aren't being caught. While you're elbow-deep in a switchboard, your competitor is picking up.

4
Calls missed every week
The average for a tradie on the tools. Industry data, ServiceSeeking 2026.
$768
Average value of one job
For an Australian sparky. For other trades it's higher. Not lower.
$48k
Walking out the door every year
Conservative. 30% conversion. Real number for a sole trader running flat out.

The maths. $768 average job × 30% conversion × 4 missed calls a week × 52 weeks = $47,923 a year, gone. That's a new ute every two years, paid for by calls you simply didn't answer.

Sources. ServiceSeeking 2026 (electrician average job value). TradieScaler 2026 (sole traders miss 1 in 3 calls). MethodisAI 2026 (industry conversion rate). Numbers used here are conservative.

Run your own numbers.
Three honest answers. Watch what your phone is actually costing you.
$3,994 / month
Walking out the door every month from missed calls alone.
That's $47,923 a year. Reflex (the missed call text back) is included in Starter at $125 a month.
See the full audit →
Meet Tilly
Tilly, your AI receptionist

The receptionist who never goes to lunch.

Tilly answers your phone 24 hours a day. She knows your trade, your service area, your prices, and your booking calendar. She qualifies the customer, books the job into The Diary, and sends you a notification.

If you're worried about her sounding like a robot, listen to her. She doesn't. Her job is to make your business feel bigger than it is, without making it more complicated than it is.

"G'day, you've got Tilly from Hartigan Electrical. We're flat out today, but I can grab your details and have one of the team out to you tomorrow morning. What's the job?"
Talk to Tilly →
Same week. Two different stories.

What changes between the Tuesday before and the Tuesday after.

One tradie's week. Yours might look different. The pattern doesn't.

Tuesday, before

The phone won the day.

  • 7:30amThree missed calls from yesterday. Mick screenshots one and tells himself he'll call back at smoko.
  • 10:00amOn the tools. Phone rings four times. Two are tyre kickers. Two are real jobs. He doesn't know which is which.
  • 12:15pmSmoko. Tries to return the morning's calls. Two go to voicemail. Game over for those two.
  • 5:30pmHome. Kids want him. He says "one minute" and then it's 25.
  • 9:30pmMichelle is at the kitchen table doing tomorrow's quotes. Mick watches TV but isn't watching it.
Tuesday, after

The system won the day.

  • 7:30amThree jobs already booked overnight by Tilly. Mick reads them with a coffee.
  • 10:00amOn the tools. Tilly catches every call. Reflex texts the ones that prefer SMS. The Diary books them in.
  • 12:15pmSmoko means smoko. Phone is quiet. The Pulse has the day's job list ready.
  • 5:30pmHome by 5. The Chase is following up the three quotes he sent on Friday. Halo is collecting reviews.
  • 9:30pmKitchen table is empty. Michelle is reading a book.
Three plans. One you. Done for you.

What it costs to fix the plumbing.

We set it all up. You just use it. No contracts, no learning curve, no tech headaches. If you've been burned by an agency before, this is built differently.

Founding Five offer. Live right now.

The first five tradies pay just 1% of the setup fee.

That's $10, $20, or $30 depending on tier — saving between $990 and $2,970. Once they're gone, setup fees return to standard.

Starter
Stop the leaks. Get your business found. Amanda handles the setup, you just show up.
$125/month
+ $1,000 setup. $10 for Founding Five.
4 page professional website. Done for you in 14 days.
Reflex. Missed call text back. Turns missed calls into instant SMS conversations.
The Pulse. Every message from every channel: SMS, email, Facebook, Instagram, phone. All in one inbox. Full customer record behind every conversation.
The Line. Cloud business phone. Stop using your personal mobile.
The Door. Lead capture forms into The Pulse. Every enquiry tracked.
Halo. Google review requests. Send in 3 clicks after every job.
Buy Now → Take the audit first →

For whoever's at the kitchen table at 9pm: the 9pm scramble stops. Every missed call gets an instant SMS reply, every enquiry lands in one place, and the Google review requests go out in a few taps from your phone.

Growth
The full front office. Quotes follow themselves up. Customers book themselves in.
$297/month
+ $2,000 setup. $20 for Founding Five.
Everything in Starter, plus:
8 page professional website.
The Diary. Online booking with automatic reminders. Customers book themselves.
The Chase. Auto follow-up on unsigned quotes. Chases until they sign or say no.
Back-end integration with ServiceM8, Tradify, Fergus.
2 website updates per month.
Buy Now → Take the audit first →

For whoever's at the kitchen table at 9pm: quotes follow themselves up. Customers book themselves in. The kitchen table is a dinner table again.

Elite
Full AI team. A business worth selling. One that runs when you don't.
$697/month
+ $3,000 setup. $30 for Founding Five.
Everything in Growth, plus:
Tilly. Your AI receptionist. Answers calls and chat 24/7. Qualifies, books jobs, handles FAQs.
12 page website. Enterprise build.
Beacon. Local SEO management. Get found in your service area.
Proof. Reporting dashboard. See what's working in 30 seconds.
5 website updates per month.
Full automation audit and written process documentation.
Buy Now → Take the audit first →

For whoever's at the kitchen table at 9pm: Tilly answers every call, day or night, so you don't. The business runs when you're asleep, on holiday, or at a school assembly.

Why I built this
"I'm passionate about putting AI to work for the people who actually deserve it. Tradies who want their time back. Couples who want their evenings back. Small businesses who want bigger numbers in their bank accounts. That's it. That's the whole job."
Amanda Coldwell, Founder of My AI Sidekick

My AI Sidekick is built on HighLevel, ranked in the Top 100 on G2's 2026 Best Software Products globally and named Best Enterprise CRM Solution at the 2025 MarTech Breakthrough Awards. Why that matters for your business.

TTownsville based
AUAustralian built
1414 day setup
Done for you
No contracts
The Founding Five offer

Here's the deal.

Three things in this offer that no marketing agency will match. Setup at 1% of the normal price for the first five tradies. A 60-day money-back guarantee on every signup. And every promise on this page has my name on it.

01.

Founding Five pricing, locked in.

The first five tradies who sign up pay just 1% of the standard setup fee — $10, $20 or $30 depending on tier. That saves between $990 and $2,970. Their monthly rate is locked while everyone else's goes up. They become our proof. You become an early backer who got in before the price moved.

03.

If something breaks, you call me.

Every promise on this page is signed by Amanda Coldwell. Townsville based. If something needs fixing, you call me directly. Not a support ticket. Not a chatbot. Not a faceless agency. Me, picking up.

The Boring Bits

Questions tradies ask before they sign up.

How long does setup actually take?
Fourteen days. Sometimes faster. You give us your basics on a 20 minute call, we build it, we test it with you, you go live. You don't touch the tech at any point.
How much does AI automation cost for a tradie business?
Plans start at $125 per month and cap at $697 per month for the subscription. Setup fees run $1,000 to $3,000 depending on tier, but the first five tradies pay just 1% of that under the Founding Five offer. Each plan includes a monthly allowance of free usage credits covering phone calls, SMS, and emails. If your usage goes above that allowance, additional charges apply at standard usage rates — full details are on the Usage Rates page. For context, an Australian tradie missing four calls a week loses around $48,000 a year in unbooked work. Most tradies on the Growth tier at $297 per month recover that inside two months.
Can AI really answer my phone while I'm on the tools?
Yes. Tilly is the AI receptionist included in the Elite tier. She picks up on the second ring, qualifies the caller, and books the job into the calendar before you've finished the job you're already on. She doesn't take smoko, doesn't forget, doesn't go to voicemail. After hours and on weekends she keeps answering. If it's an emergency job, she can text your mobile immediately so you have the details right away. Standard after-hours enquiries get screened, qualified, and held in The Diary until the next working day. The calls you used to lose at 9pm on a Sunday now show up as booked jobs on Monday morning.
What's the best way to capture missed calls when you're a sole trader on site?
Two things working together. Reflex sends an instant SMS to anyone who calls and gets your voicemail, asking what they need and when they need it. Tilly answers after-hours and weekend calls so they never go to voicemail. Most tradies use both. Tilly handles the after hours and weekend calls, Reflex catches any daytime missed calls when you can't pick up. Based on standard industry conversion rates for inbound trade enquiries, most tradies see around 3 in 10 previously missed calls become real booked jobs within the first month. That's not a ceiling, that's how trade enquiry conversion works across the industry. The difference is those enquiries are now being captured and followed up instead of going nowhere.
What's the money back guarantee?
You get a 30-day free trial from the day your system goes live. The 60-day money-back guarantee starts on that same day and runs concurrently with the trial, not after it. If Cortex is not doing what we said it would at any point inside those 60 days, you get every cent back: the reservation fee you paid at signup and any monthly fees charged. The only condition is that you actually used it. Cortex tracks every automation your system runs, so we will both see exactly what it did or did not do. To cancel before Day 30 and pay nothing further, five business days written notice is required before the trial ends. To exit inside the full guarantee window, five business days written notice before Day 60.
How does the Founding Five offer work?
The Founding Five get three things. First, they only pay 1% of the standard setup fee to reserve their spot today: $10 for Starter, $20 for Growth or $30 for Elite. That saves between $990 and $2,970 depending on the plan chosen. Second, their monthly rate is locked at the launch price for as long as they stay, so when standard pricing rises they stay where they started. Third, they get a 30-day free trial before the first monthly bill. Nothing else is charged while Amanda builds the system, which takes up to 14 days. Once it goes live, the free trial and the 60-day money-back guarantee both start from that date. Once those five spots are filled, setup fees and standard pricing return. After that, the offer is gone.
How does the 30-day free trial work?
The 30-day free trial starts on the day your system goes live, which is up to 14 days after you sign up. You pay a small reservation fee at signup (1% of the standard setup fee: $10, $20 or $30 depending on your plan) which is what captures your card for future billing. Nothing else is charged during the build period. From go-live, you have 30 days to use the system and see if it earns its keep. First monthly payment hits on Day 31 automatically to the card saved at signup. If you want to cancel before that payment processes, five business days written notice in writing before Day 30 is the deadline. The 60-day money-back guarantee runs from the same go-live date, so you are covered well past the trial if you need more time to assess.
What technology is My AI Sidekick built on, and why does that matter?
My AI Sidekick is built on HighLevel, one of the most validated business platforms in the world. HighLevel was ranked in the Top 100 on G2's 2026 Best Software Products globally, named Best Enterprise CRM Solution at the 2025 MarTech Breakthrough Awards, and recognised on Deloitte's 2025 Technology Fast 500 as one of the fastest-growing technology companies in North America. More than two million businesses run on it worldwide. For you, that means the plumbing underneath your system is solid, tested at scale and not going anywhere. Read the full story on why I chose this platform.
What if I've been burned by an agency before?
Most of our customers have. The difference is what we hand you. Agencies sell visibility and leave you to convert it. We build the system that catches the work and books it. If you leave, we export your customer records in full and hand them over. The website is built on our platform so it stays with us, same as any web agency. Your data is always yours. No hostage situation.
Does Tilly sound like a robot?
No. Listen to her on the audit results page. She's been built specifically for Australian tradies. She knows what a backflip is, she knows what 3-phase means, and she doesn't mispronounce Mooloolaba.
Will it work with my existing phone number?
Yes. We can port your existing number into The Line, or run a new number alongside it. Your call. Most tradies port the existing one because that's what's printed on the truck. Worth thinking about if you ever plan to sell the business though: a dedicated business number that's separate from your personal mobile makes the business a cleaner asset to hand over to a buyer. The number stays with the business, not with you. Something to keep in mind.
What about ServiceM8, Tradify, or Fergus, do I have to switch?
No. Those tools are great at managing jobs that already exist. We connect at the front end to capture new enquiries before they reach your job management software, and we connect at the back end too. When a job is marked complete and paid, Cortex can automatically trigger a Google review request through Halo. That back-end integration is available on Growth and Elite tiers. Most customers run Cortex alongside their existing job management tool, not instead of it.
What if I'm not technical at all?
Good. You don't need to be. Done for you means done for you. We set up everything. The dashboard shows you what's happening in 30 seconds without opening anything else. Amanda wasn't technical when she first started working with AI two years ago either. She figured it out, and now she builds these systems for a living. If you hit a wall at any point, you call her directly. That's part of what you're paying for.
Can my partner use it too?
Yes, and most of the time they're the one who actually uses it. If your partner is doing the admin at 9pm, this whole thing is built to take that off their plate. The consultation call we do at the start is for both of you.
Right, here's the thing.

You already know what you're losing. Now find out what's worth fixing first.

Take the free 3 minute Tradie Business Audit. You answer 15 honest questions, run your own missed revenue numbers, and walk away with a personalised report telling you exactly where the leaks are. No pitch, no spam, no agency stuff.

Start the free audit →